What information do we collect about you?
The information you supply to us on our contact form is sent to us by email and will only be used to fulfil your enquiry. Emails that don't contain sensitive information are deleted after 1 year. Your data is also stored by the website as a record of your contact and deleted after 30 days.
Website usage data
We use Google Analytics to help us monitor visits to the website so that we can make improvements. The information collected is anonymous and is not used in a way that could identify you. We do not implement (or allow Google to) any tracking that could be used to target adverts to you.
If you would prefer us not to collect your website usage data you can opt out by disabling cookies using the cookie control popup on this website. You can also opt out of Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.
You can find out more about how Google protects collected data at https://support.google.com/analytics/answer/6004245
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
This is used to remember your choice on whether to allow cookies on this website.
These cookies are essential to the functioning of the website and provide security and control access.
This is set by Cloudflare which is used to provide security and speed up the website. More information can be found on Cloudflare's website.
These cookies are set by Google Analytics and are used to monitor the pages you go to during a visit to the website. You can find out more about how we use Google Analytics above.
Tawk.to (Live chat)
These cookies are set by our live chat software Tawk.to which allows you to quickly and easily get in touch with us directly from our website.
These cookies may be set when you watch YouTube videos that are on the website. They are used by YouTube to play the video and track it's usage. We embed YouTube videos using privacy enhanced mode which stops YouTube from storing information about you unless you watch a video.
If you have consented to receive marketing emails from us we will store your name, email address and any preferences that you may have given us to make emails more relevant to your interests. We record basic statistics such as email opens and link clicks to help us monitor the effectiveness of our emails and improve their quality.
Links to unsubscribe from emails and to update your preference information are available in all of the emails that we send you.
You have a number of rights that give you control over your personal data.
- Access your data - You have the right to know exactly what personal data we hold about you and have access to it. Should you wish to get a copy of the data that we hold you can get in contact using one of the methods below and we will provide it to you within 30 days.
- Have your data deleted or corrected - You have the right to request deletion of your data or for corrections to be made where we hold inaccurate information.
- Make a complaint - You have the right to complain to the Information Commissioner's Office if you have serious concerns over the way we are handling your personal data.
If you have any concerns or questions about how we handle your personal data or would like to exercise any of your legal rights you can get in touch by email or post.
Unit 6, Basepoint, Andersons Road, Southampton, Hampshire, United Kingdom, SO14 5FE